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Order Ticket Follow-up (to be released Q3) / WHMCS addon

Order Ticket Follow-up (to be released Q3) INFO

Project : Order Ticket Follow-up

Client :

With this addon you can have Tickets created automatically, according to the ordering stage.

Technology :PHP

This WHMCS addon will give you the opportunity to automatically create Support Tickets based on the product ordering process.
You can even have multiple tickets created in 1 order process!
The creation of a ticket can dependent on
– the stage of the order and customization includes
– the Admin users assigned
– the Support Ticket group it belongs too
– the stage in the ordering process that triggers the ticket
– the Priority of the ticket
– the subject and text of the ticket to be created
– add a link to the knowledgebase by selecting the article
– create a template to create tickets follow-ups easier
– insert a predefined reply from those you have created in the system

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